Featured Speakers

Alexandra Nguyen,
Senior Leader, Statewide External Distribution – Florida

Beverly Murray,
Director of Marketing and Communications

Christopher Javor
National Director of Retail Sales

Eric Neria
National Distribution Manager – Medicare Sales

Jason Vallejos
Executive VP & CSO

Jon Klett
Director Sales & Marketing

Karina Chavieri
Director of Broker Sales

Kerri Peterson
Director of Sales, California-Medicare

Kim Leible
Associate Vice President, Marketing, Regulatory and Operational Communications

Larry Baca
Director, Medicare Sales

Maggie Mood
Vice President, Sales and Marketing

Melinda Walker,
Senior Vice President Sales

Michael Blea
Chief Growth Officer

Nicole Sherwood
National Health Insurance & Medicare Director

Renee Snyder
Medicare Sales Advisor

Robert Matura
RVP West, Northeast, Midwest Regions

Rob Tolle
Vice President of Medicare Advantage Sales

Rob Bever
Director Medicare Sales

Theresa Lauer
Vice President, Medicare Sales & Marketing

Todd Rau
Director of Sales, Medicare and Commercial
Speaker Details

Alexandra Nguyen
Senior Leader, Statewide External Distribution – Florida
Florida Blue
With over 15 years of proven success as a sales leader in the health insurance industry, Alexandra Nguyen (Alex) is a visionary professional known for driving revenue growth and building high-performance sales teams. Alex has a track record of exceeding targets and establishing strong relationships with clients and partners in the healthcare sector. Alex is a strategic thinker with a deep understanding of market trends and consumer behavior, allowing her to develop innovative sales strategies that deliver results. She is passionate about leading and inspiring her team to achieve their full potential and is dedicated to providing top-notch service to clients. Alex is a trusted leader in the industry, committed to excellence and driving success in the ever-evolving world of health insurance sales.

Beverly Murray,
Director of Marketing and Communications
Farm Bureau Health Plans
Beverly Murray, APR, is a distinguished leader in marketing and public
relations
with over 28
years of experience shaping strategic initiatives in both B2B and B2C
markets. She
has
consistently demonstrated her ability to launch innovative products,
craft
compelling brand
narratives, and design scalable, integrated go-to-market campaigns. Her
work in
forging
strategic partnerships has significantly enhanced customer experiences
and delivered
measurable results. Beverly’s expertise is recognized through numerous
prestigious
awards,
including several CUNA Diamond Awards.
Renowned for her data-driven strategic approach and exceptional project
management
skills,
Beverly exemplifies a commitment to excellence in every aspect of
marketing and
communications. Currently serving as the Marketing Director for Farm
Bureau Health
Plans, her
professional journey includes prominent roles such as Senior Director at
Symmetry
Surgical,
Strategic Marketing Director for HealthTrust, Regional Marketing
Director for
UnitedHealthcare
overseeing a seven-state market area, and VP of Marketing at Ascentra
Credit Union.

Christopher Javor
National Director of Retail Sales
The AmeriHealth Caritas Family of Companies
Christopher Javor is a highly experienced professional in the healthcare industry, currently
serving as the National Director of Retail Sales at AmeriHealth Caritas. With over 19 years of
experience in the field, Christopher has worked his way up from being an independent agent to
leading the sales strategy for new business for Medicare/Medicaid and QHP plans. His
expertise in government programs, specifically in Medicare, Medicaid, QHP, and commercial
health insurance, has made him a valuable asset to AmeriHealth Caritas.
Known for his profound understanding of the healthcare landscape, Christopher plays a crucial
role in the company's marketing efforts, product development initiatives, and overall business
strategy. His comprehensive knowledge of the industry dynamics allows him to identify and
capitalize on emerging opportunities, ensuring the delivery of optimal healthcare solutions to
AmeriHealth Caritas' diverse portfolio of clients. Christopher's passion for improving healthcare
outcomes, coupled with his strategic mindset, makes him a key leader in the industry.

Cyndie O’Brien
Healthcare Executive Specializing in Medicare Operations and Strategic Growth
Cyndie O’Brien has over three decades of experience in health plan
operations,
specializing in Medicare. As Vice President of Sales, Marketing, and
Member
Experience
for two California health plans, she played a key role in driving member
growth,
marketing strategies, and customer retention.
Cyndie is a seasoned and innovative leader known for developing
effective strategies
for
member acquisition, retention, product development, and sales
management.
Throughout her career, she worked cross-functionally to enhance the
holistic member
experience and improve Medicare Star Ratings.
Her leadership extended beyond her professional roles, as she actively
contributed
to
the community by serving on several boards, including the Pomona Chamber
of
Commerce, VNA, RISE Advisory Board, and ESR Advisory Board.
After a successful career with two provider-sponsored health plans,
Cyndie retired
in
2023 to pursue new passions and enjoy her free time. She lives in
Carmel,
California,
with her husband and has three adult children.

Daniel Gutierrez,
Cigna

Eric Neria
National Distribution Manager – Medicare Sales,
Wellcare

Jason Vallejos
Executive VP & CSO,
Syndicated Insurance Agency, LLC
Jason Vallejos is the Executive Vice President and Chief Strategy Officer at Syndicated
Insurance Agency, a premier multi-line insurance agency established in 2003. Syndicated
specializes in a wide range of coverage options, including Life, Health, Property & Casualty
insurance, with a strong focus on Medicare Plan sales as a National Field Marketing
Organization.
In his executive role, Jason directs sales, marketing, and training efforts across all sub-
agencies. He plays a crucial role in building strategic partnerships with medical groups and
Independent Physician Associations, striving to create long-term relationships and growth
strategies for clients. His approach is centered on collaborating with professional advisors, such
as healthcare providers, CPAs, and attorneys, to develop tailored solutions that meet the
evolving needs of the industry. For insights into Jason’s sales-boosting strategies, refer to
Harvard Business Review’s article on enhancing sales performance: How to Boost Your Sales
Reps’ Performance.
Jason’s career is grounded in a strong commitment to community service. He began his journey
with the American Red Cross during the 1994 Northridge Earthquake, where he assisted
disaster victims with claims, shelter, and basic needs. This pivotal experience highlighted the
critical role of insurance in disaster recovery. His subsequent role as a healthcare business
analyst fueled his passion for senior healthcare and allowed him to develop expertise in
operational support, actuarial analysis, and managed care.
Residing in Ventura County, California, Jason is celebrated for his integrity, excellence, and
innovative approach. His dedication to client satisfaction, continuous improvement, and
mentorship, along with his proven leadership and industry expertise, underscore his success in
fostering win-win solutions and achieving organizational excellence.

Jon Klett,
Employee Benefits Specialist and Industry Expert
RHU, REBC
Jon Klett is a distinguished professional in the field of employee
benefits,
with
over 30 years of
experience in the industry. He holds the designations of Registered
Health
Underwriter (RHU)
and Registered Employee Benefits Consultant (REBC), underscoring his
expertise
and
dedication to the field.
Throughout his career, Mr. Klett has been recognized as a top sales
representative
at leading
healthcare companies, including UnitedHealthcare and Humana. His
deep knowledge
of
employee benefits has made him a sought-after speaker, and he has
addressed
numerous
organizations on a wide range of topics related to employee
benefits, helping
audiences
navigate the complexities of healthcare and benefits planning.
Jon Klett's extensive experience and proven track record make
him a trusted
advisor and
thought leader in the employee benefits sector.

Karina Chavieri
Director of Broker Sales
Independence Blue Cross
Karina Chavieri is a results-driven strategic leader with over 18
years of
experience in
Government Markets. As Director of Sales at Independence Blue Cross,
she leads
sales
and
growth strategies, manages distribution channels, and oversees a
high-performing
team
focused on the Individual Medicare market.
Karina’s expertise in cultivating strategic partnerships, managing
diverse sales
channels, and
leveraging market insights has been key to expanding market presence
and
enhancing
customer satisfaction. Known for her analytical approach and
commitment to
building
strong
relationships, she consistently aligns business objectives with
market
opportunities, positioning
Independence Blue Cross as a leader in the Medicare space.

Kerri Peterson
Director of Sales, California-Medicare
Anthem Blue Cross

Kim Leible
Associate Vice President, Marketing, Regulatory and Operational Communications
Humana
Nearly 25 years of transformative industry experience in marketing,
financial
services, healthcare and technology solutions. Experienced leader in
strategy
development and operational execution with business agility for
Fortune 100
companies.
Leads team responsible for all direct communications across
Marketing,
Regulatory, and Operational Communications to include Concierge
Service for
Accessibility (ADA Alternate Format materials).
Recent accomplishments include: consolidation of more than a dozen
vendors to
BPO (business process outsourcing) relationship; Platform migrations
including
Unica to Adobe and Acoustic to Salesforce; launching journey
orchestration and
ensuring all employees are skilled and certified; consolidation of
two distinct
organizations into one operating model.
Strong core values coupled with a passion for advancing women in the
workplace
and improving gender and racial equity within and outside the
corporate world.

Larry Baca
Director, Medicare Sales,
Providence Health Plan
Larry is a Sales Executive with over 30 years of experience. He has
led Sales
teams
at both
National MAPD plans and local regional plans and is committed to
providing top
notch
service to
both members and broker partners.
Larry is a UCLA graduate and is married with 3 daughters.

Michael Blea,
Chief Growth Officer,
SCAN Health Plan
With over 26 years of experience in Medicare Health Insurance,
Michael has
helped
agents,
brokers, providers, and carriers scale their business. His
leadership roles
with
health plans,
brokerage distribution and provider groups give him a unique
perspective of the
industry, from
end-to-end, inside, and out, a complete 360-degree lens of how
Medicare
Insurance is
sold.
He currently holds the role of Chief Growth Officer for SCAN Health
plan. At
every
juncture he
finds new ways to create value for others. Michael is passionate
about
transforming
sales
distribution to the next generation of leaders.

Maggie Mood
Vice President, Sales and Marketing
Mass Advantage
Margaret (“Maggie”) Mood brings over 25 years of Medicare-focused
success to her role as Vice President of Sales and Marketing. She’s
experienced in all aspects of Medicare product sales and market
growth:
launching Medicare products, expanding regional access, leading
sales
teams to top performance, and cultivating warm, productive
relationships
among our community and business partners. She was one of the key
players in Mass Advantage's successful debut in 2021. Mass
Advantage is
a local, Massachusetts-based Medicare Advantage, which is closely
associated with UMass Memorial Health, the largest Provider System
in
Central Massachusetts.
Prior to joining Mass Advantage, Maggie orchestrated and facilitated
all
Medicare marketing strategies and sales channels at Harvard Pilgrim
Health Care.
In addition to leading numerous sales teams to the top performance
year
after year, Maggie is deeply committed to mentorship and supports
fellow
professionals in their own career paths.
Maggie holds an MBA in Business Administration with a focus on
health
care.

Melinda Walker,
ATRIO Health Plans

Nicole Sherwood
National Health Insurance & Medicare Director,
United Benefits
Nicole Sherwood had worked in the Medicare and health insurance industry for 8 years and is
currently the National Medicare and Health Insurance Director for United Benefits. United
Benefits is a national agency that specializes in Federal Employee Health Benefits and Nicole
conducts training for agents and federal employees in the proper ways to coordinate their
Federal Employee Health Benefits with Medicare. In addition to working with Federal Employee
Health Benefits, Nicole and the agents at United Benefits build local Medicare and Health
Insurance businesses across the country through a combination of community presence and
involvement, print material, and social media marketing. Prior to working in insurance Nicole
worked in corporate finance for three Fortune 500 Companies and one of the top 25 children’s
hospitals in the country.
Outside of her work in the Medicare and Health insurance field, Nicole is active in her local
church and she and her husband operate a local worship ministry called The Threshing Floor.
In addition to work and ministry, Nicole enjoys watching TV, traveling, and spending time with
her family.

Rob Tolle
Vice President of Medicare Advantage Sales
Prominence Health
Rob Tolle is the Vice President of Medicare Sales for Prominence Health. With over three decades of experience in the healthcare industry, Rob has a proven track record of driving revenue growth and growing community-oriented Medicare Advantage plans across the United States. His deep understanding of the complex Medicare landscape and his ability to build strong relationships with stakeholders have consistently propelled his teams to success. Rob began his career at PacifiCare Secure Horizons and since worked for NYLCare, Peoples Health, United Healthcare, Molina, MES Solutions, and Santa Clara Family Health Plan.

Rob Bever
Director Medicare Sales,
Banner Health

Renee Snyder,
Medicare Sales Advisor,
Medical Associates Health Plans | Health Choices |
Medicare Sales Advisor at Medicare Associates Health Plans
With over 25 years of experience at Medicare Associates Health Plans, Renee Snyder has built
a career dedicated to helping individuals navigate their Medicare options with confidence.
Having held multiple roles throughout her tenure, the last 13 years have been spent as a
Medicare Sales Advisor, where Renee has honed her expertise in assisting clients with
selecting the best Medicare plans to fit their health and financial needs.
Renee’s background in customer service provides her with a unique ability to connect with
clients, understand their concerns, and offer personalized solutions tailored to their individual
situations. She takes great pride in educating and guiding seniors through the complexities of
Medicare, ensuring they make well-informed decisions and feel supported throughout their
healthcare journey.
When she’s not advising clients, Renee enjoys spending time with her husband Dale and their
two fur babies, Kirby and Dyson, who share her love for traveling and camping. Whether it's
exploring new destinations or relaxing in the great outdoors, Renee and her family embrace
every opportunity to make lasting memories.
With a passion for service and a heart for helping others, Renee continues to be a trusted
resource for Medicare beneficiaries, bringing both expertise and empathy to every interaction.

Robert Matura,
RVP West, Northeast, Midwest Regions,
Cigna Healthcare, Medicare Markets
Robert Matura is a 28 year Healthcare industry veteran, currently
enjoying 18+
years at Cigna
Healthcare. With responsibilities ranging from P&L ownership to
Growth
ownership and
Market/Product Development, Matura brings a wide experienced
perspective across
Growth
and Operations to drive sustained high performance. As Regional Vice
President
Matura is
responsible for growth across all distribution channels for 22
markets within
Cigna's Medicare
segment spanning the West, Northeast and Midwest regions.
Driving sustained high performance and results through
collaboration, strategic
focus, strong
communication, effort and positivity, Matura continuously
demonstrates a growth
mindset in all
he does.

Theresa Lauer
Vice President, Medicare Sales & Marketing
Independence Blue Cross
Theresa Lauer is a seasoned executive with extensive experience in designing, implementing, and leading successful sales and marketing programs for government business. In her current role as VP, Sales and Marketing- Medicare, she oversees the strategic direction and execution of the Medicare products and services in the five-county southeastern PA area. She is responsible for driving growth, retention, and customer satisfaction for the Medicare segment at Independence Blue Cross, as well as developing and maintaining strong relationships with key stakeholders and partners.

Todd Rau
Director of Sales, Medicare and Commercial
Indiana University Health Plans, Inc.
Todd Rau is the Director of Medicare for Indiana University Health
Plans and
leads
the Medicare
Advantage line of business for the past 9 years. IU Health Plans is
an extension
of
Indiana
University Health, Indiana’s only hospital system to be nationally
ranked by
U.S.
News & World
Report for 20 consecutive years.
Rau has 33 years of experience in insurance and began his career as
a broker,
focusing on
commercial group, individual and Medicare health sales. In 2007 he
became the
Regional Sales
Manager for Anthem BCBS individual broker sales, and quickly
transitioned to the
role of Broker
Sales Director for Medicare Products.
While at IU Health Plans, Rau has grown the plan to 19,500 members,
worked with
Brokers,
FMO’s and stood up an internal Sales Call Center. A Greenwood,
Indiana native,
he
received
his bachelor’s degree from Indiana University.